Quality Management

At Hatfield Consultants, our reputation is built on unflinching commitment to quality. From the design of our projects to our day-to-day operations, we uphold superior standards to ensure our clients receive the best environmental services possible.

This dedication led us to seek ISO9001 certification in 2008. In 2017, Hatfield re-certified to the revised ISO9001 standard. Certification not only satisfies requirements for our industrial clients, but proves that we maintain exceptional standards of service and strive for constant improvement, whether archiving documents or collecting water samples.

ISO standards also form the base of Hatfield’s quality management plan, which features guidelines for business operations and detailed instructions for field procedures. Each year, we submit this plan to third-party audits — a process that ensures our services always meet the high expectations of our clients.

Paired with our decades of hands-on experience, ISO9001 certification has also given us a strong knowledge of ISO14001 — the standard for environmental management. As a result, we are able to apply international standards while serving as environmental managers, as showcased during our work on the Port Mann/Highway 1 Improvement and the Sea-to-Sky Highway Improvement projects in Vancouver’s Lower Mainland.