Hatfield’s reputation is built on an unflinching commitment to quality. From the design of our projects to our day-to-day operations, we uphold superior standards to ensure our clients receive the highest quality services possible.
This focus led us to seek and achieve ISO9001 certification in 2008. In 2017, Hatfield re-certified to the revised ISO9001:2015 Standard. ISO 9001 certification is an independent, third-party validation that Hatfield has well-established and auditable quality management processes in place and is focused on constantly improving service delivery to our clients, whether archiving documents or collecting water samples.
The ISO9001 standards are deeply integrated into Hatfield’s Quality Management Plan, which provides staff with guidelines for implementing key business operations and detailed instructions for field procedures. Hatfield’s internationally recognized quality management system has been applied to all Hatfield projects since 2008 and helped ensure that project activities and deliverables meet or exceed appropriate quality standards. The success of these systems has been showcased on large, complex projects like the Port Mann/Highway 1 Improvement and the Sea-to-Sky Highway Improvement projects in Vancouver’s Lower Mainland, and the John Hart Generating Station Replacement project, a hydroelectric facility located near the city of Campbell River, for which Hatfield has received several awards from the Environmental Managers Association of British Columbia.